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CUSTOMER SUPPORT

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Check these resources below or message us directly by email: support@hennozzles.com 

Frequently Asked Questions

How-to Videos

Quick Start Guides ​​​

FAQ

  • What is HEN Nozzles?
    HEN Nozzles is an innovative fire nozzle manufacturer dedicated to disrupting the fire industry with cutting-edge technology and design.
  • Do you offer product demonstrations?
    Yes, we provide demonstrations at at fire departments, conferences, tradeshows, and scheduled events. Reach out to our team to arrange a demo.
  • Can I become a distributor for HEN Nozzles?
    Yes! We are always looking for distributors. Contact us for more details on partnership opportunities.
  • Are your nozzles NFPA compliant?
    Yes, our nozzles meet NFPA standards for safety and performance.
  • Do you offer training for using HEN Nozzles?
    Yes, we provide training resources, including videos, guides, and in-person demonstrations upon request. For any other questions, please visit our website or contact our team directly!
  • What makes HEN Nozzles different from other fire nozzle manufacturers?
    Our nozzles incorporate advanced technology and engineering to improve efficiency, safety, and performance for firefighters in both structural and wildland firefighting scenarios. Dual-Mode Functionality – Engineered with a smoothbore design, the HEN Blade 45 seamlessly transitions between: ✔️ Solid Tight Stream – A traditional, high-penetration stream for deep-seated fires. ✔️ Solid Linear Blade Stream – A wide, high-volume sheet of water with large droplets for superior cooling, coverage, and suppression.
  • What types of fire nozzles do you offer?
    We offer a range of fire nozzles for structural and wildland firefighting applications. Our products are designed for maximum efficiency and durability. Firefighting is a battle against time, heat, and rapidly evolving conditions. The HEN Blade Nozzle revolutionizes fire attack by delivering a solid linear blade pattern that provides unmatched coverage, superior cooling, and enhanced safety for firefighters operating in high-heat environments. With its ability to distribute large water droplets across an entire compartment, the HEN Blade effectively cools superheated gases, reducing thermal severity and minimizing flashover potential. This rapid cooling and contraction of gases create a safer environment for interior operations while simultaneously maximizing water efficiency.
  • What types of shutoffs do you offer?
    The Hydro shutoff provides superior flow with less waterway turbulence by using a gate-ball valve. Its ergonomically designed bale allows for a full hand grip and fits in single tray hose beds. For even greater control, the HEN Hydro Shutoff features a patented gated design, allowing firefighters to adjust flow on demand by simply gating down with the bail—reducing nozzle pressure and conserving water without compromising effectiveness.
  • What type of turbos do you offer?
    The Turbo increases hoseline back pressure by 25-30 PSI while keeping the nozzle at its intended pressure. This provides a more rigid handline for better control and advancement, while keeping nozzle reaction intact.
  • What makes the Turbo so effective?
    Then HEN TURBO has multiple key features including: - Increased stiffness - Reduced nozzle whip - Hoseline kink prevention - Low nozzle reaction - Higher initial PDP - Compatible with most hoselines
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