5-YEAR LIMITED WARRANTY
HEN® warrants solely to Customer that the products sold by HEN® will be free from defects in materials and workmanship under normal use and conditions for a period of five (5) years from the date of manufacture.
HEN’s® exclusive obligation under this limited warranty is, at its option, to repair, replace or issue credit (in an amount not to exceed the list price for the product) for future orders for any product that may prove defective within the applicable warranty period (repairs or replacements are subject to prorated warranty coverage for remainder of the original warranty period). Complete and proper warranty claim documentation and proof of purchase required. All warranty claims must be made in writing and delivered during the applicable warranty period to HEN® at HEN Nozzles® Inc, Attention: Warranty Claim, 2560 Barrington Ct, Hayward, CA 94545. No products may be returned to HEN® without its prior written authority.
This limited warranty shall not apply to any product which has been altered in any way, which has been repaired by anyone other than a service representative authorized by HEN®, or when failure or defect is due to improper installation or maintenance, abuse or misuse, violation of health or safety requirements, use of another manufacturer’s or otherwise unauthorized, substances or components, or any other conditions, events or circumstances beyond HEN’s® control.